Terms of Service

Service General Provisions

These Terms of Service are the unified service specification formulated by ohpollyhub.it.com for all platform users, which standardizes the service rights and obligations between the platform and users, and covers all service contents such as platform browsing, product shopping, logistics distribution, after-sales guarantee and customer service consultation.

Platform Service Content

ohpollyhub.it.com provides users with professional designer womenswear e-commerce services, including curated London-designed apparel sales, regular new product updates, full-site discount benefits, free global shipping, standardized return and refund after-sales services and one-stop customer service support, striving to provide users with high-cost-effective and high-quality fashion shopping services.

Service Restrictions & Exclusions

The platform’s services are only applicable to the normal shopping and use behaviors of users. For service failures or abnormal problems caused by user’s improper operation, network failure, third-party platform reasons and force majeure factors, the platform will provide auxiliary after-sales processing but does not bear corresponding liability for compensation.

Service Upgrade & Adjustment

ohpollyhub.it.com will continuously optimize platform service quality, upgrade service functions and adjust service contents according to user experience feedback and industry development trends. All service adjustments will be displayed on the official website in a timely manner, and the official website display content shall prevail.

Dispute Resolution

In case of service disputes between users and the platform, both parties shall first resolve them through friendly consultation. If the consultation fails, both parties shall resolve the disputes in accordance with the platform’s unified service specifications and relevant industry norms, so as to ensure the legitimate rights and interests of both parties.

 

Best Sellers

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